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Diversity and inclusion

At Proximus, we want to create a positive and safe work environment where everyone can be themselves and where everyone feels welcome. Your talent and passion for the job are more important than age, gender, sexual orientation, ethnicity and nationality.

We are all different which is great, because we are all unique

To show that diversity and inclusion are truly part of our DNA, we thought we'd let our own colleagues do the talking. Because the free expression of ideas, feelings, nature, culture, beliefs, values and successes lies at the heart of our Diversity & Equal opportunities policy (pdf - 230kb). Everyone is unique and experiences things differently. What seems a given to some may be a barrier to others. Antoon,  Houssain, Odon, Julie and Nancy talk openly about their daily reality and how they feel empowered in doing their jobs at Proximus. Each testimonial illustrates one of the six claims we at Proximus stand for and want to embrace even more.
Think possible with us.
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.

Ambition has no gender

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Julie, call center operator

"My manager was the first person I told about my plans to go through life as 'Julie' from now on. He immediately said "congratulations" and asked me how he could best guide me through my transition. This made me realize even more that I really belong at Proximus!"
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.

Did you know that ...

Sales team help Phenom customers reach their business potential.

Gender pay equity

Since 2021, an annual review is made to continuously ensure equal pay between men and women. Because working in a safe environment also means that we want to offer everyone the same benefits and opportunities

Topwomen in Tech

In 2024 we aim to hire 30% women with college degrees in our technology domains.

Girlpower

32% of our colleagues and 50% of our Board of Directors are women

A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.

Passion has no colour

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Odon, Scrum Master

"At Proximus, I have fortunately never felt discriminated for my skin color. I have been working here for several years now and we have really evolved in terms of diversity and inclusion. Meanwhile, so many colleagues have started here with different backgrounds and it is precisely this diversity that makes it fascinating! Our talents make us who we are, not our background."
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.

Did you know that ...

Sales team help Phenom customers reach their business potential.

70 nationalities

We embrace differences and attracting the best talents is what counts. By having a very diverse workforce we create a reflection of society that is recognizable for everyone.

Anti-discrimination project in shops

A RESPECT campaign was set up to show support and raise awareness both for our sales teams and customers.

IamRemarkable

We fully endorse this nationwide initiative by setting up our own #IaR community by and for colleagues.

A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.

Dedication has no sexual orientation

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Antoon, pre-sales specialist

"After 25 years of marriage, a colleague asked me about my new girlfriend, I said it was a man. The answer was 'ah ok, then it's a man, what matters is that you are happy'. The feeling of being able to come out openly for your orientation without being looked at differently and the understanding that lives among colleagues is very nice. This should be self-evident, but unfortunately it is not yet the case everywhere. Fortunately it is here!"
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.

Did you know that ...

Sales team help Phenom customers reach their business potential.

LGBTQIA+ days

Our sites, apps, social media channels... take on the rainbow colours once a year and we raise our rainbow flag on top of the headquarters for the International Day Against Homophobia, Transphobia and Biphobia.

LGBTQIA+ policy

Together with our partner Open@Work and a working group of colleagues, we are drafting a framework for supporting workers who want to change their gender identity.

Gender-neutral communication training

Our employees in customer-facing (and other) positions receive this training for more inclusive communication.

A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.

Talent has no limitations

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Nancy, business intelligence specialist

"At Proximus I never have the feeling of being seen as 'Nancy who is in a wheelchair', here I can really just be Nancy. I have been fortunate to be surrounded by colleagues who have given me the opportunity to prove myself despite the limitations that don't always make it obvious for me to do my job."
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.

Did you know that ...

Sales team help Phenom customers reach their business potential.

Accessibility of our devices, apps, website

In collaboration with Passe-Muraille, we check the accessibility of our smartphones and tablets to make sure they meet for at least five categories of people with disabilities. Our apps and sites provide subtitles and audio description for the hearing and visually impaired. The addition of optimal color contrasts also improve visibility and readability.

Employement of more than 200 disabled colleagues

By joining forces with ENTRA and other adapted work companies, we can offer a variety of jobs (wiring, assembly of kits, repair, testing and packaging of our products) and make our jobs accessible for disabled persons.

Accessibility of our shops and buildings

The brand new Campus office project will focus even more on adapting our infrastructure and making our buildings/shops more accessible to employees and customers with disabilities.

A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.

Motivation believes in itself

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Houssain, Teammanager Supply Chain

"I have been with Proximus for 25 years and have since become team manager. My origin, religion or anything else was never questioned, only what I can do was considered. Be proud of who you are and show your competencies, that's what counts!"
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.

Did you know that ...

Sales team help Phenom customers reach their business potential.

Unconscious biases

We reviewed our recruitment processes to identify the prejudices or stereotypes that unconsciously can take over during selection interviews or other contacts with job applicants. Trainings were organised for our recruiters/managers to better deal with this.

Diversity and equal opportunities policy

We reviewed our policy in order to become a ‘best in class’model in this area. This to make sure that our employees enjoy the same chances, regardless of their gender, religion, ethnicity or origin. And we will always continue to improve this.

Promote internal growth

We want to ensure the fulfillment and development of everyone, regardless of the socio-economic background from which they come.

A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.

Dedication has no age

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Antoon, pre-sales specialist

"At my age, it's a challenge to keep up with the products. But the advantage of getting older is that you get calmer. Thanks to my life experience, I feel that I am even more myself and that my talents are really appreciated here."
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.

Did you know that ...

Sales team help Phenom customers reach their business potential.

Experience@work

From the age of 55, our colleagues can put their talents and experience to use for a range of other employers (closer to home). This while maintaining their Proximus salary package and benefits.

Proximus Young Community

New and young professionals are brought together during networkingevents to more easily find their way around our company and learn from each other.

Skills and aptitudes scan

Once they reach the age of 50, our employees can do a scan that will help them stay relevant in the labor market.

A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.

Does this sound like the perfect workplace to you?

We believe your efforts should be rewarded. As you can read in all of the above, we don't go light over this. We believe that our people truly deserve these benefits and we are constantly evolving how to make/ keep the package as attractive as possible, so that the offered benefits are always aligned with the current living conditions.

Does this sound like the perfect workplace to you?

Would you like to join us?
Take a look at our vacancies and discover for yourself what is possible here (or what you can make possible).
Think possible with us.
Become the part of our community. Learn more about company's values and vision. It's a great opportunity to meet real employees.
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.
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